Privacy Policy
Jennifer Rowley Millinery
www.JenniferRowleyMillinery.co.uk
Effective Date: July 2025
1. Introduction
At Jennifer Rowley Millinery, we are committed to protecting your privacy. This policy explains how we collect, use, and store your personal data when you visit or interact with our website, which is built and hosted using Wix. By using our site, you agree to the terms of this Privacy and Cookie Policy.
2. Who We Are
Jennifer Rowley Millinery is a UK-based business offering bespoke and handcrafted millinery pieces. You can contact us at info@jenniferrowleymillinery.com regarding any concerns about your personal data.
3. What Personal Data We Collect
When you place an order, contact us through a form, or sign up for updates, we may collect personal details such as your name, email address, shipping and billing addresses, phone number (if provided), and order information. If you contact us directly or via social media, we may also collect your name and contact details.
We do not store payment card details. All transactions are securely processed through third-party providers such as PayPal or Stripe.
When you browse our site, we may collect technical data including your IP address, browser type, pages viewed, and browsing behaviour through cookies and similar technologies (see Cookie Policy below).
4. How We Use Your Data
We use your information to process and deliver your orders, respond to your messages or enquiries, send updates if you’ve subscribed to our newsletter, and to improve our site’s functionality and performance. Occasionally, we may also use data for legal or tax-related compliance.
5. Data Sharing
Your data may be shared with trusted third-party providers who help us operate our website or deliver services, such as Wix (our website host), payment gateways (e.g. PayPal, Stripe), and shipping services (e.g. Royal Mail). These providers are obligated to keep your information secure and comply with data protection laws.
We never sell your personal information to any third parties.
6. Data Storage & Security
All personal data is stored securely using Wix’s encrypted and GDPR-compliant infrastructure. Access is restricted to authorized individuals only, and all reasonable steps are taken to prevent unauthorized access, misuse, or loss of data.
7. Your Rights
As a UK or EU resident, you have the right to access the personal data we hold about you, request corrections, deletion, or restrict its use. You may also withdraw consent to marketing communications at any time.
If you wish to exercise any of your rights, please contact us at [Insert Email Address]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
8. Cookie Policy
Our website uses cookies to enhance your browsing experience and to help us understand how visitors use our site. Cookies are small text files that are stored on your device when you visit certain websites.
Wix uses both session and persistent cookies for essential site functionality, such as remembering your cart contents, login sessions, and preferences. We may also use third-party services like Google Analytics, which place their own cookies to collect anonymous usage data and improve our website's performance.
You can control or delete cookies at any time by adjusting your browser settings. Please note that disabling some cookies may affect the functionality of the website.
By continuing to use our site, you accept the use of cookies in accordance with this policy.
9. Policy Updates
We may occasionally update this Privacy and Cookie Policy. The latest version will always be available on this page, and significant changes will be communicated clearly. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this policy or how your data is handled, please contact us at:
Jennifer Rowley Millinery
Email: info@jenniferrowleymillinery.com
Website: www.JenniferRowleyMillinery.co.uk